Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions apply to all users of the pkoj platform, including visitors, registered members, and VIP players. By continuing to use pkoj after any amendments to these terms, you are considered to have accepted the updated version in its entirety.

pkoj reserves the right to modify, suspend, or terminate any part of its services at any time. We will take reasonable steps to notify users of significant changes through on-site announcements or direct communication where applicable.

2. Eligibility and Age Verification

Access to pkoj and its services is restricted to eligible individuals only. To open and maintain an account, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration and throughout your use of the platform.
• You must be a resident of or accessing the platform from Bangladesh or a jurisdiction where online gambling is not explicitly prohibited.
• You must provide accurate and truthful personal information during registration and any subsequent KYC process.
• You must not be acting on behalf of another individual or entity, or using pkoj for any commercial or fraudulent purpose.

3. Account Registration and Security

Each player is permitted to hold only one active account on pkoj. Creating duplicate, multiple, or fraudulent accounts is strictly prohibited and will result in immediate account suspension and forfeiture of any associated funds or bonuses.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. pkoj will not be liable for any losses resulting from unauthorized access caused by your failure to protect your login information. You must:

• Use a strong and unique password for your pkoj account and change it periodically.
• Never share your account credentials with any third party under any circumstances.
• Notify pkoj support immediately if you suspect unauthorized access to your account.

4. Deposits, Withdrawals, and Payment Methods

pkoj supports deposits and withdrawals in Bangladeshi Taka (৳) exclusively. All transactions are processed via trusted local payment gateways. We do not accept deposits from third-party accounts; the payment method used for deposits must belong to the registered account holder.

Accepted payment methods currently include:

• bKash — instant mobile banking transfers in ৳.
• Nagad — fast digital wallet deposits and withdrawals in ৳.
• Rocket — reliable mobile financial service transfers in ৳.
• Local bank transfers — supported banks include Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.

Minimum and maximum deposit and withdrawal limits apply and are subject to change. Withdrawal requests are processed within 24 to 72 hours under normal circumstances. pkoj reserves the right to request additional identity verification documents before processing any withdrawal, particularly for first-time withdrawals or large amounts.

5. Bonuses and Promotional Offers

pkoj regularly offers bonuses, free spins, reload promotions, and VIP loyalty rewards to our players. All bonus offers are subject to the specific terms and wagering requirements detailed in the individual promotion pages. In the absence of specific terms, the following general rules apply to all bonuses:

pkoj welcomes players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh with competitive welcome bonuses and seasonal promotions tied to events like the BPL, IPL, and T20 World Cup. Players should note the following when claiming any offer:

• Bonuses must be claimed within the stated validity period. Expired bonuses cannot be reinstated.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
• pkoj reserves the right to withdraw any bonus offer if fraudulent, abusive, or multi-account behavior is suspected.

6. Game Rules and Fair Play Policy

All games offered on pkoj — including live casino tables, cricket and sports betting markets, slot machines, and crash games — operate under individually applicable game rules. These rules are displayed within each game interface or betting market. In the event of a discrepancy between the displayed game result and our records, our server-side records shall be deemed conclusive.

pkoj employs certified RNG (Random Number Generator) technology across all applicable game titles to ensure fully random and fair game outcomes. Our RTP (Return to Player) rates vary by game and provider and are publicly accessible within individual game descriptions. We do not manipulate game results in any way.

7. Prohibited Activities

To protect the integrity of our platform and the experience of all players, the following activities are strictly prohibited on pkoj. Violation of any of these rules may result in account suspension, permanent ban, and forfeiture of funds:

• Using automated software, bots, scripts, or any other technical tool to gain an unfair advantage during gameplay or betting.
• Engaging in collusion with other players, match-fixing, or any form of deliberate manipulation of game outcomes.
• Using stolen, fraudulent, or unauthorized payment instruments to fund your pkoj account.
• Attempting to abuse, exploit, or circumvent bonus terms and wagering requirements through systematic or coordinated play.
• Using the pkoj platform for any money laundering, fraudulent, or other illegal activities.

8. Responsible Gaming

pkoj is deeply committed to promoting responsible gaming among all our players. We recognize that while gambling is an enjoyable form of entertainment for most people, it can become problematic for some. We encourage all players to set personal deposit limits, wager limits, and session time limits available through the account settings panel.

If you believe gambling is negatively affecting your life, finances, or relationships, please contact our support team immediately at [email protected] to request a self-exclusion, cooling-off period, or permanent account closure. You may also visit our dedicated Responsible Gaming page for further guidance and resources. Remember: gambling should always remain a form of entertainment, never a way to earn income or recover losses.

9. Privacy and Data Protection

Your privacy is important to us. pkoj collects and processes personal data solely for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable regulations. We use industry-standard SSL encryption to protect all data in transit and at rest. We do not sell your personal information to third parties. For full details on how we collect, store, and use your data, please refer to our Privacy Policy.

10. Intellectual Property

All content on the pkoj platform — including but not limited to text, graphics, logos, game interfaces, audio clips, video content, and software code — is the exclusive intellectual property of pkoj or its licensed content providers. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal entertainment purposes only. Copying, reproducing, distributing, publicly displaying, or creating derivative works from any pkoj content without prior written authorization is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, pkoj shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, data loss, service interruptions, or technical failures. pkoj's total liability for any claim arising out of or relating to these Terms & Conditions shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

pkoj makes no warranty, express or implied, that the platform will be available without interruption, error-free, or free from viruses or other harmful components. We will make reasonable efforts to maintain platform availability and resolve technical issues promptly, but cannot guarantee uninterrupted service at all times.

12. Amendments to Terms

pkoj reserves the right to update, amend, or replace these Terms & Conditions at any time. Changes will take effect immediately upon publication on this page, with the updated date reflected at the top of this document. It is your responsibility to review these terms periodically. Your continued use of pkoj following the posting of any changes constitutes your acceptance of the revised Terms & Conditions.

13. Governing Law and Dispute Resolution

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of international online gaming law. In the event of any dispute arising between you and pkoj, we encourage you to contact our support team in the first instance to seek an amicable resolution. pkoj is committed to handling all player complaints fairly and transparently. If a satisfactory resolution cannot be reached through direct communication, disputes may be referred to an independent arbitration process as determined by pkoj.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please do not hesitate to contact the pkoj support team. Our support staff are available 24/7 (Bangladesh Standard Time, UTC+6) and can be reached via email at [email protected]. We aim to respond to all enquiries within 24 hours.